Assessor Resource

FNSMCA304
Locate subjects

Assessment tool

Version 1.0
Issue Date: May 2024


This unit describes the skills and knowledge required to investigate and locate subjects, determine appropriate means of approach and write relevant reports on the outcomes.

It applies to individuals who use specialised knowledge and follow organisational procedures to complete tasks.

Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Research or investigate case

1.1 Interpret and confirm client’s written instructions

1.2 Identify relevant legal and procedural issues for consideration and action in accordance with legislative requirements and organisational policy and procedures

1.3 Check all appropriate mercantile data for relevant information to conduct preliminary searches for subjects

2. Conduct searches and enquiries

2.1 Make field calls that meet legislative requirements

2.2 Follow up any further leads as required, persistently, to ascertain whereabouts of subject

2.3 Develop, assess and conduct alternative avenues of searching for subject, as required

2.4 Conduct searches within time period agreed to by client

3. Formulate and report recommendations

3.1 Document times, dates, occurrences and results of various searches

3.2 Propose further action, or non-action, based on outcomes of searches to date and analysis of subject's information

3.3 Document recommendations and disseminate to appropriate staff and management

Evidence of the ability to:

interpret and comply with legislative requirements, industry regulations and organisational policy and procedures when locating subjects

complete relevant documentation in accordance with legal, industry and organisational requirements and guidelines

identify appropriate mercantile data for relevant information for locating subjects

conduct a search for a subject

propose a course of action, or non-action, based on outcomes of searches.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

describe key requirements of relevant state or territory and Commonwealth legislation relating to locating subjects and mercantile agents

describe techniques of research to locate subjects

explain organisational policy and procedures in relation to searching for and locating subjects

explain the types of field calls that can be made when searching for subjects

outline relevant mercantile data that would be relevant for locating subjects.

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the mercantile agents field of work and include access to:

office equipment, technology, software and consumables

relevant legal and industry documentation for process serving.

Assessors must satisfy NVR/AQTF assessor requirements.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Research or investigate case

1.1 Interpret and confirm client’s written instructions

1.2 Identify relevant legal and procedural issues for consideration and action in accordance with legislative requirements and organisational policy and procedures

1.3 Check all appropriate mercantile data for relevant information to conduct preliminary searches for subjects

2. Conduct searches and enquiries

2.1 Make field calls that meet legislative requirements

2.2 Follow up any further leads as required, persistently, to ascertain whereabouts of subject

2.3 Develop, assess and conduct alternative avenues of searching for subject, as required

2.4 Conduct searches within time period agreed to by client

3. Formulate and report recommendations

3.1 Document times, dates, occurrences and results of various searches

3.2 Propose further action, or non-action, based on outcomes of searches to date and analysis of subject's information

3.3 Document recommendations and disseminate to appropriate staff and management

Evidence of the ability to:

interpret and comply with legislative requirements, industry regulations and organisational policy and procedures when locating subjects

complete relevant documentation in accordance with legal, industry and organisational requirements and guidelines

identify appropriate mercantile data for relevant information for locating subjects

conduct a search for a subject

propose a course of action, or non-action, based on outcomes of searches.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

describe key requirements of relevant state or territory and Commonwealth legislation relating to locating subjects and mercantile agents

describe techniques of research to locate subjects

explain organisational policy and procedures in relation to searching for and locating subjects

explain the types of field calls that can be made when searching for subjects

outline relevant mercantile data that would be relevant for locating subjects.

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the mercantile agents field of work and include access to:

office equipment, technology, software and consumables

relevant legal and industry documentation for process serving.

Assessors must satisfy NVR/AQTF assessor requirements.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Interpret and confirm client’s written instructions 
Identify relevant legal and procedural issues for consideration and action in accordance with legislative requirements and organisational policy and procedures 
Check all appropriate mercantile data for relevant information to conduct preliminary searches for subjects 
Make field calls that meet legislative requirements 
Follow up any further leads as required, persistently, to ascertain whereabouts of subject 
Develop, assess and conduct alternative avenues of searching for subject, as required 
Conduct searches within time period agreed to by client 
Document times, dates, occurrences and results of various searches 
3.2 Propose further action, or non-action, based on outcomes of searches to date and analysis of subject's information 
Document recommendations and disseminate to appropriate staff and management 

Forms

Assessment Cover Sheet

FNSMCA304 - Locate subjects
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

FNSMCA304 - Locate subjects

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: